As part of my creating my PODCAST presentation, I discuss my material with Reinhold, who is in engineering and is not a big fan of the general idea of Six Sigma. I've mentioned, time and again, that Six Sigma is really just the formalization of a methodology that advocates performing work based on real value to the relevant customer. This is the premise I develop in my presentation. This idea has evolved from the beginnings of the methodology from back in the days when it was applicable only to manufacturing environments.
Reinhold further challenges me with the ultimate point of my presentation. I contend that I am campaigning to correct the misconception that Six Sigma is only for the bureaucratic big corporations. It is, in fact, innate to the smaller corporate organization, who is highly intolerant of inefficiency in its struggle to keep itself viable, especially in a volatile economy.
How this is so is, I am saying we should stop doing IT projects for the sake of doing them because they are in the budget. We should reach out to the customer and identify how it will make their lives better. If we continue on this track, we, IT, will cease to be a cost center. Companies will have money for us, since we will start to represent recaptured revenue.
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